Customer Support Representative (CSR I) Apprentice (Fully Remote)

Undisclosed; United States; Remote; USD 3,400 - 4,100; Full time

Benefits offered by this job

Remote work from India

Mentorship program

Structured apprenticeship

Job summary

Undisclosed is offering a 12-month customer support apprenticeship with remote work from India. You will help customers resolve product questions and technical issues through chat, email, video calls, and phone support.

You will train with experienced support professionals, receive mentorship, and have the potential to convert to a full-time role based on performance and business needs.

Qualifications

• Strong written and verbal English communication.
• Customer-first mindset and empathy.
• Willingness to learn new tools and products.

Responsibilities

• Assist customers with product questions and technical issues via chat, email, video calls, and phone.
• Work with experienced support professionals and receive hands-on training and mentorship.

Skills

English communication

Customer empathy

Willingness to learn

Job description

• This is a 12-month apprenticeship designed for recent graduates and aspiring professionals.
• You will help customers resolve product questions and technical issues through chat, email, video calls, and phone support.
• Working with experienced support professionals, you'll receive hands-on training and mentorship.

Requirements:

• Strong written and verbal English communication skills with basic technical aptitude.
• Customer-first mindset, empathy, and willingness to learn new tools and products.
• Availability to work one of the designated Monday-to-Friday shifts in Central Standard Time.
• Monthly stipend of ₹32,000 during the 12-month apprenticeship.
• Remote work from India with structured learning and mentorship.
• Potential conversion to a full-time role based on performance and business needs.

A partner company of Jobgether is offering a 12-month customer support apprenticeship in India. The organization provides structured learning, mentorship, and hands-on training in a remote work environment.