Customer Support Representative

Northwest Austin; Austin (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Northwest Austin is seeking a highly organized Personal Assistant to support a dynamic leader in the Health, Wellness, and Fitness sector. You will manage daily operations, schedules, and communications to keep the executive focused on strategic priorities.

The role emphasizes discretion, professional communication, and proactive task coordination. Responsibilities include calendar management, travel planning, document preparation, and coordinating with internal and external stakeholders to

Qualifications

• Proven experience as a Personal Assistant or in an administrative role.
• Excellent organizational and time-management skills.
• Strong written and verbal communication.
• Proficiency in Microsoft Office Suite and calendar management.
• Ability to multitask and adapt to changing demands.
• Discretion and confidentiality in handling sensitive information.
• Positive attitude with attention to detail.

Responsibilities

• Coordinate and manage complex calendars and scheduling.
• Prepare, proofread, and organize correspondence and reports.
• Arrange travel itineraries and expense reporting.
• Screen calls, emails, and requests to facilitate communication.
• Assist with project coordination and follow up on action items.
• Organize and maintain files and confidential documents.
• Support personal errands to ensure balanced workflow.
• Collaborate with team to foster a productive work environment.

Skills

Administrative support

Calendar management

Communication skills

Microsoft Office

Discretion

Multitasking

Time management

Tools

Calendar apps

Travel booking tools

Job description

We are seeking a highly organized and proactive Personal Assistant to support a dynamic leader in the Health, Wellness, and Fitness industry. This role offers a unique opportunity to contribute to a fast-paced environment focused on improving lives through holistic well-being. If you thrive on managing diverse tasks with professionalism and discretion, this position is perfect for you.

As a Personal Assistant, you will play a crucial role in ensuring smooth daily operations and enabling your executive to focus on strategic priorities. Your support will directly impact the success and efficiency of the organization.

Key Objectives

• Provide comprehensive administrative and personal support to the executive.
• Manage schedules, communications, and logistics to optimize time and productivity.
• Act as a reliable liaison between the executive and internal/external stakeholders.
• Maintain confidentiality and handle sensitive information with discretion.

Responsibilities

• Coordinate and manage complex calendars, including appointments, meetings, and events.
• Prepare, proofread, and organize correspondence, reports, and presentations.
• Handle travel arrangements, itineraries, and expense reporting.
• Facilitate effective communication by screening calls, emails, and requests.
• Assist with project coordination and follow up on action items.
• Organize and maintain files, records, and confidential documents.
• Support personal errands and tasks as needed to ensure a balanced workflow.
• Collaborate with team members to foster a positive and productive work environment.

Qualifications

• Proven experience as a Personal Assistant or in a similar administrative role, preferably within health, wellness, or fitness sectors.
• Exceptional organizational and time-management skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and calendar management tools.
• Ability to multitask, prioritize, and adapt to changing demands.
• High level of discretion and confidentiality.
• Positive attitude, attention to detail, and a proactive mindset.

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