Customer Support & Operations Coordinator (Hybrid)

True Manufacturing; O’Fallon (MO); On-site; USD 40,000 - 52,000; Full time

Job summary

True Manufacturing in Missouri is seeking a Customer Service Support Coordinator to assist the Account Coordinator team with daily administrative tasks, including order preparation, data entry, shipment setup, and maintaining department documentation.

This on-site role emphasizes collaboration, accuracy, and timely reporting; occasional remote work is allowed up to one day per week depending on business needs.

Qualifications

• High School diploma or GED required.
• 1+ years related experience required.
• Positive attitude and teamwork in a fast-paced environment.
• Must be organized and efficient.
• Must communicate professionally with team members and outside stakeholders.

Responsibilities

• Coordinate customer shipments with third party logistics teams.
• Maintain information spreadsheets and Excel databases for tracking and analysis.
• Assist in proofreading department order information for accuracy.
• Process department credits and equipment returns.
• Maintain electronic files for key account customers.

Skills

Data entry

Excel

Documentation

Team collaboration

Time management

Education

High School diploma or GED

Tools

Word

Adobe Acrobat

SharePoint

Teams

Office 365

Job description

True Manufacturing in Missouri is seeking a Customer Service Support Coordinator to assist the Account Coordinator team with daily administrative tasks, including order preparation, data entry, shipment setup, and maintaining department documentation.

This on-site role emphasizes collaboration, accuracy, and timely reporting; occasional remote work is allowed up to one day per week depending on business needs.