Customer Service Account Coordinator — Hybrid Role

True Manufacturing; O’Fallon (MO); Hybride; USD 42 000 - 62 000; Plein temps

Résumé du poste

The Account Coordinator at True Manufacturing plays a vital role in delivering exceptional service to our customers and supporting the sales teams across the U.S., Canada, and the Caribbean. This role coordinates orders, quotes, and inquiries, acting as the primary liaison between customers, dealers, and internal teams to ensure a seamless order fulfillment process.

In this hybrid role, you will manage inbound/outbound communications, provide lead times and delivery estimates, and ensure timely

Qualifications

• High School diploma or GED required.
• 4+ years of related experience preferred.
• Strong multitasking and organizational skills in a fast-paced environment.

Responsabilités

• Provide professional customer experience via phone and email.
• Coordinate orders, quotes, and customer communications in a timely manner.
• Maintain up-to-date customer records in the CRM system.

Connaissances

Fluent English

Customer service mindset

Communication skills

Formation

High School diploma or GED

Outils

Salesforce

Microsoft Office

Description du poste

The Account Coordinator at True Manufacturing plays a vital role in delivering exceptional service to our customers and supporting the sales teams across the U.S., Canada, and the Caribbean. This role coordinates orders, quotes, and inquiries, acting as the primary liaison between customers, dealers, and internal teams to ensure a seamless order fulfillment process.

In this hybrid role, you will manage inbound/outbound communications, provide lead times and delivery estimates, and ensure timely