Customer Support & Operations Coordinator

Lineage Logistics Services; Colton (CA); Sur place; USD 23 000 - 39 000; Plein temps

Avantages offerts par ce poste

401k retirement plan

Paid time off

Annual bonus eligibility

Sev holidays

Résumé du poste

Lineage is seeking a customer service professional to process orders, track product availability, and resolve inquiries in a timely manner. The role includes coordinating daily shifts with the warehouse team and serving as the first point of contact for customer issues.

Hours are early morning shifts in California, with a pay range of $16.97–$28.65 per hour. The position requires strong English communication skills and proficiency with Microsoft Office.

Qualifications

• High School diploma or GED may be required depending on facility.
• Excellent verbal and written communication skills; English may be required.
• Excellent organizational skills, including ability to multi-task and prioritize workload.
• Proficient computer skills, including Microsoft Office Suite.
• May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility.

Responsabilités

• Invoice and verify accounts accurately and in a timely manner.
• Verify inbound receipts for accuracy.
• Develop and maintain customer relationships in a professional manner.
• Generate customer reports per customer request (i.e. weekly, monthly late/bill reports).
• Coordinate availability of product and schedule for daily shifts with warehouse team.
• Coordinate with Operations on special client requests; expediting when necessary.
• Serve as first point of contact to resolve customer issues.
• Maintain and file documentation in organized and comprehensive way.
• Partner with Inventory and Operations to research inventory discrepancies and misplacements

Connaissances

Customer service

Verbal communication

Written communication

Organizational skills

Multitasking

Time management

Formation

High School diploma or GED

Outils

Microsoft Office Suite

Description du poste

Lineage is seeking a customer service professional to process orders, track product availability, and resolve inquiries in a timely manner. The role includes coordinating daily shifts with the warehouse team and serving as the first point of contact for customer issues.

Hours are early morning shifts in California, with a pay range of $16.97–$28.65 per hour. The position requires strong English communication skills and proficiency with Microsoft Office.