Customer Support & Dispatch Specialist

TEKsystems; Olathe (KS); On-site; USD 21,593 - 30,754; Full time

Job summary

TEKsystems is seeking Customer Service Representatives for a contract-to-hire role based in Olathe, KS. You will handle work ticket orders for national accounts, verify customer requests, and book/dispatch purchase orders to subcontractors to ensure timely service.

This onsite position requires strong computer skills and a detail-oriented approach. The role is entry level with a competitive hourly wage and benefits eligibility for a temporary basis, with an anticipated closure date of July 31,

Qualifications

• Ability to handle multiple computer systems with attention to detail.
• Entry level position seeking motivated individuals.
• Contract-to-hire arrangement based in Olathe, KS.

Responsibilities

• Handle work ticket orders for national accounts received electronically or by phone, with outbound calls.
• Qualify and verify customer requests.
• Check technicians in and out, and book/dispatch purchase orders to subcontractors or divisions promptly.
• Manage customer service requests to ensure prompt, knowledgeable service.
• Other duties as assigned.

Skills

Customer service

Customer support

Call center

Job description

TEKsystems is seeking Customer Service Representatives for a contract-to-hire role based in Olathe, KS. You will handle work ticket orders for national accounts, verify customer requests, and book/dispatch purchase orders to subcontractors to ensure timely service.

This onsite position requires strong computer skills and a detail-oriented approach. The role is entry level with a competitive hourly wage and benefits eligibility for a temporary basis, with an anticipated closure date of July 31,