Customer Service & Order Fulfillment Specialist (In-Office)

Reclamation Technologies USA, LLC; Kansas City (KS); On-site; USD 51,577,000 - 60,174,000; Full time

Benefits offered by this job

Dental, vision, and medical coverage

Life Insurance, AD&D

Short-Term Disability

Long-Term Disability

401k with matching

Paid time off

Job summary

Reclamation Technologies USA, LLC in Kansas City, KS is seeking a Customer Service Representative to provide exceptional client support, handle inquiries, and help maintain strong relationships across departments.

The role includes inputting orders, generating invoices, coordinating shipments, and assisting with quotes and onboarding. In office, full-time, with benefits and growth opportunities.

Qualifications

• 2+ years of experience in customer service or related roles.
• Experience with Service Fusion or QuickBooks Online is an asset.
• High School Diploma or equivalent; Associate Degree preferred.

Responsibilities

• Answer customer calls and emails.
• Enter orders and maintain accurate records.
• Create and manage jobs in Service Fusion; assist with quotes and job setup.
• Prepare and submit invoices and credit memos to customer AP.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Microsoft Office

Education

High school diploma

Associate degree in business

Tools

Service Fusion

QuickBooks Online

Job description

Reclamation Technologies USA, LLC in Kansas City, KS is seeking a Customer Service Representative to provide exceptional client support, handle inquiries, and help maintain strong relationships across departments.

The role includes inputting orders, generating invoices, coordinating shipments, and assisting with quotes and onboarding. In office, full-time, with benefits and growth opportunities.