Onsite Customer Service Rep — Quick Issue Solver (6mo)

Talentify; Olathe (KS); On-site; USD 23,000 - 32,000; Full time

Job summary

Talentify in Olathe, KS is seeking a Customer Service Representative to provide outstanding service onsite. You will work with customers, partners and drivers to meet commitments and delight customers at every step of the experience.

Responsibilities include assisting customers via phone/email, handling complaints calmly, diagnosing and resolving issues, and monitoring delivery routes. Requires MS Office proficiency and a high school diploma.

Qualifications

• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

Responsibilities

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

Skills

Customer service

Multitasking

Organizational skills

Communication

Education

High school diploma or equivalent

Tools

MS Project

Excel

Word

PowerPoint

Job description

Talentify in Olathe, KS is seeking a Customer Service Representative to provide outstanding service onsite. You will work with customers, partners and drivers to meet commitments and delight customers at every step of the experience.

Responsibilities include assisting customers via phone/email, handling complaints calmly, diagnosing and resolving issues, and monitoring delivery routes. Requires MS Office proficiency and a high school diploma.