Customer Support & Data Insights Specialist (Hybrid NY)

Vertex Elite Group; New York (NY); Hybrid; USD 55,000 - 76,000; Full time

Job summary

Vertex Elite Group in New York, NY is seeking a Customer Service Representative to join our busy office. You will handle inquiries, resolve issues, and maintain accurate customer records while collaborating with teams to improve service delivery.

The role emphasizes data-driven communication and quick problem solving, with a salary range of $55,000 to $75,809 per year. Office-based with possible hybrid options, and a focus on professional growth within a supportive team.

Qualifications

• Bachelor's degree in a related field.
• Experience with financial reporting or data visualization is a plus.
• Proficiency in data analysis software and strong communication skills.

Responsibilities

• Handling customer inquiries
• Resolving customer issues
• Maintaining customer records
• Assisting in customer service strategy development

Skills

Data analysis

Communication skills

Data visualization

Education

Bachelor's degree

High school diploma or equivalent

Tools

Microsoft Excel

PowerPoint

Job description

Vertex Elite Group in New York, NY is seeking a Customer Service Representative to join our busy office. You will handle inquiries, resolve issues, and maintain accurate customer records while collaborating with teams to improve service delivery.

The role emphasizes data-driven communication and quick problem solving, with a salary range of $55,000 to $75,809 per year. Office-based with possible hybrid options, and a focus on professional growth within a supportive team.