Customer Support & Compliance Coordinator

Republic Services; Robstown (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Dental plans

Vision coverage

Short- and long-term disability

Life insurance and AD&D

Employee Assistance Program (EAP)

Employee discount programs

Retirement plan with company match

Employee Stock Purchase Plan (ESPP)

Paid Time Off

Job summary

Republic Services in Robstown, TX is seeking a Customer Support Specialist to coordinate office services, assist customers, and support internal teams. You will process orders, prepare correspondence, and manage documentation to ensure timely and accurate service delivery.

Ideal candidates are customer-service oriented, detail-focused, and capable of handling multiple office tasks including data entry, reporting, and billing adjustments.

Qualifications

• Must be customer-service oriented with strong listening and communication skills.
• Detail oriented and able to operate office equipment (scanner, calculator, copier, computer, fax).
• Ability to assist and support internal and external customers.

Responsibilities

• Communicates with customers by phone, email or in person to obtain information for waste profile approval.
• Assists and provides support to internal and external customers.
• Maintains customer profiles and contract filing system.
• Coordinates completion of profile forms, contract forms, deposits, change of address records.
• Prepares and transmits reports and waste shipment summaries.
• Prepares manifests for mailing, scanning, or emailing.
• Reviews billing adjustments.
• Research operational concerns, questions and discrepancies.
• Performs other related duties as assigned.

Skills

Customer service

Communication

Attention to detail

Data entry

Tools

Scanner

Calculator

Copier

Computer

Fax machine

Job description

Republic Services in Robstown, TX is seeking a Customer Support Specialist to coordinate office services, assist customers, and support internal teams. You will process orders, prepare correspondence, and manage documentation to ensure timely and accurate service delivery.

Ideal candidates are customer-service oriented, detail-focused, and capable of handling multiple office tasks including data entry, reporting, and billing adjustments.