Customer Support Clerk

Berkheimer; Exton (Chester County); Hybrid; USD 17,502 - 24,927; Full time

Benefits offered by this job

On-the-job, paid training

Wellness Program including physical, emotional, and financial wellness

Paid Holidays, Vacation, Sick, and Personal Time

401(k) with Profit Sharing

Employee Assistance Program

Casual business work environment

Travel Insurance

Job summary

Berkheimer Tax Innovations is looking for Customer Support Clerks to join their Exton, PA team. In this role, you will handle taxpayer inquiries, manage tax accounts, and process necessary forms while maintaining high standards. This full-time position offers paid training and a supportive work environment with potential for hybrid work after training.

Qualifications

• Seeking adaptable and motivated individuals.

Responsibilities

• Answer taxpayer inquiries in person & over the phone.
• Research, maintain, & update tax accounts based on information provided.
• Process tax forms/mail & post payments to proper accounts.

Skills

Adaptability

Motivation

Job description

Berkheimer Tax Innovations, a successful Pennsylvania tax collection and administration company, is seeking adaptable and motivated individuals to join our Exton, PA team as Customer Support Clerks!

WHAT YOU'LL DO:

• Answer taxpayer inquiries in person & over the phone
• Research, maintain, & update tax accounts based on information provided
• Process tax forms/mail & post payments to proper accounts
• Complete all tasks in a timely manner while meeting company standards
• Additional duties may be assigned

SCHEDULE + LOCATION:

• Start date: July 7th, 2025
• On-site in our Exton, PA office
  • Once released from training (~4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained

PAY + BENEFITS:

• $15.40/hour + monthly incentive opportunities!
• On-the-job, paid training to help you succeed
• Wellness Program including physical, emotional, and financial wellness
• Paid Holidays, Vacation, Sick, and Personal Time
• 401(k) with Profit Sharing
• Employee Assistance Program
• Voluntary Benefit Plans
• FSA & HSA Options
• Casual business work environment
• Travel Insurance

Compensation details: $15.40/hour

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

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