Customer Support & Admin Specialist

AKHIRE, INC; Anchorage (AK); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Full benefits after probation

Job summary

AKHIRE, INC seeks a Customer Service Representative / Administrative Assistant in Anchorage, AK. The role handles high-volume calls and emails, and supports internal and external customers with data entry across systems.

The position is a full-time temporary-to-permanent assignment with a Monday–Friday shift from 10:00 AM to 6:30 PM, offering a payrate of 22 USD per hour and a full benefits package after probation.

Qualifications

• 1–2 years of customer service experience in an office environment, preferably in transportation or freight forwarding.
• Type at least 40 words per minute and use 10-key by touch.
• At least 1 year of office experience is required.
• Proficient with MS Outlook, Excel and Word.
• Strong communication and organizational abilities.

Responsibilities

• Manage heavy call and email volume in a professional and timely manner.
• Greet and assist customers and visitors in a professional manner.
• Assist internal and external customers with information or document requests.
• Schedule appointments, meetings, and calendars as needed.
• Process incoming/outgoing mail.

Skills

Customer service

Typing 40 wpm

Tools

MS Outlook

Excel

Word

Job description

AKHIRE, INC seeks a Customer Service Representative / Administrative Assistant in Anchorage, AK. The role handles high-volume calls and emails, and supports internal and external customers with data entry across systems.

The position is a full-time temporary-to-permanent assignment with a Monday–Friday shift from 10:00 AM to 6:30 PM, offering a payrate of 22 USD per hour and a full benefits package after probation.