Customer Success Team Lead - Flexible Hours & Growth

Lever Implementation Training Environment; Texas; On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Flexible hours

Separate team spaces

Top-notch technologies and tools

Music studio

Table tennis

Foosball

Basketball

Air hockey

PS4

Sleeping room

In-house physiotherapist

Fully stocked kitchen

Professional growth opportunities

Team events and workation trips

Job summary

Lever Implementation Training Environment is seeking a Team Lead to guide a customer success team. You will lead, coach, and motivate the team, oversee daily operations, and ensure objectives are met while providing regular feedback and conducting monthly one-on-one meetings.

The role emphasizes leading by example, strong communication, and change management skills, with flexibility for early/late shifts and a focus on delivering exceptional customer experiences.

Qualifications

• Experience in leading a team.
• Expertise in supporting customers and building a flawless customers’ experience.
• Leading by example.
• Great communication, leadership & change management capabilities.
• Proactivity & doer’s mindset.
• Flexibility to work early/late shifts.

Responsibilities

• Leading, coaching, training and motivating your team;
• Oversee day-to-day operations;
• Ensure team objectives are successfully achieved;
• Review, monitor progress and provide feedback regarding employee performance;
• Conduct monthly one on one meetings.

Job description

Lever Implementation Training Environment is seeking a Team Lead to guide a customer success team. You will lead, coach, and motivate the team, oversee daily operations, and ensure objectives are met while providing regular feedback and conducting monthly one-on-one meetings.

The role emphasizes leading by example, strong communication, and change management skills, with flexibility for early/late shifts and a focus on delivering exceptional customer experiences.