Customer Success Specialist - Waste Solutions

Reworld Waste, LLC; Avon Lake (OH); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Life and AD&D insurance

EAP

Parental leave

Educational assistance

Job summary

Reworld Waste, LLC in Avon Lake, OH seeks a Client Services Specialist to process customer order requests, take calls, and maintain databases. You will coordinate with operations and sales to ensure timely service and accurate data entry.

The role emphasizes data accuracy, confidentiality, and clear communication with customers and internal teams, with daily handling of scheduling and order issues in a fast-paced environment.

Qualifications

• Demonstrate ability to work within a team environment.
• Strong data management skills.
• Excellent communication skills (including email and phone).
• Ability to maintain customer and company confidentiality.

Responsibilities

• Process customer order requests and take calls.
• Maintain company databases and enter sales orders.
• Coordinate with internal departments to facilitate services.
• Monitor and respond to customer inquiries via email and phone.
• Ensure accuracy in data management and adherence to SOPs.

Skills

Teamwork

Data management

Attention to detail

Communication

Confidentiality

Tools

Microsoft Office Suite

Job description

Reworld Waste, LLC in Avon Lake, OH seeks a Client Services Specialist to process customer order requests, take calls, and maintain databases. You will coordinate with operations and sales to ensure timely service and accurate data entry.

The role emphasizes data accuracy, confidentiality, and clear communication with customers and internal teams, with daily handling of scheduling and order issues in a fast-paced environment.