Customer Success Specialist: Fulfillment & Impact

Franklin Electric; Canby (OR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous paid time off

401(k) with matching

Paid parental leave

Health, dental, vision insurance

Job summary

A leading water solutions provider in Canby, Oregon, seeks a professional to manage customer orders and provide updates. The role involves quoting products and coordinating shipments while ensuring effective communication with stakeholders. Ideal candidates have a Bachelor's degree and 3-5 years of experience in customer service. Join a supportive environment that values collaboration and offers competitive compensation and extensive benefits.

Qualifications

• Three to five years of relevant experience in customer service or related field.

Responsibilities

• Process and enter orders and change orders.
• Quoting products to assigned fleet customers.
• Provide updates to customers regarding order status.

Skills

Effective communication

Collaboration

Ability to handle fast-paced environment

Education

Bachelor's degree

Job description

A leading water solutions provider in Canby, Oregon, seeks a professional to manage customer orders and provide updates. The role involves quoting products and coordinating shipments while ensuring effective communication with stakeholders. Ideal candidates have a Bachelor's degree and 3-5 years of experience in customer service. Join a supportive environment that values collaboration and offers competitive compensation and extensive benefits.