Customer Success Specialist: Data-Driven Growth & Retention

MedCore Healthcare; San Diego (CA); On-site; USD 62,000 - 90,000; Full time

Benefits offered by this job

Stock options

Learning budgets

Weekly coaching

Job summary

MedCore Healthcare in San Diego, CA is seeking a Customer Success Specialist who blends creative copywriting with data-driven insights to move prospects from interest to invoice.

You will own outcomes, navigate CRM platforms, and support account executives while sharpening value propositions across verticals. The team offers stock options, learning budgets, and weekly coaching to help you grow.

Qualifications

• Minimum 1 year of hands-on ownership of outcomes.
• Ability to translate concepts into delivery and execution.
• Strong written communication and recap duties.

Responsibilities

• Write copy for ads, emails, and web pages to convert traffic.
• Guide prospects from interest to invoice with smooth flow.
• Clarify the value proposition for each vertical touched.
• Assess calls and adjust closing approach.
• Support junior account executives with prospecting and follow-up.
• Win back accounts left by a previous specialist.
• Develop plan to turn churned logos into wins.
• Convert webinar attendees into demos within 48 hours.

Skills

Ownership

Communication

Reliability

Analytics

Tools

CRM Software

Email Marketing Platforms

Job description

MedCore Healthcare in San Diego, CA is seeking a Customer Success Specialist who blends creative copywriting with data-driven insights to move prospects from interest to invoice.

You will own outcomes, navigate CRM platforms, and support account executives while sharpening value propositions across verticals. The team offers stock options, learning budgets, and weekly coaching to help you grow.