Customer Success Specialist

Energy Innovation Corp; Renton (WA); Hybrid; USD 80,000 - 118,000; Full time

Benefits offered by this job

Full benefits

Mentor

Growth runway

Flexible Renton setup

Job summary

Commerce Partners Inc in Renton, WA is seeking a Customer Success Specialist to anchor a growing revenue team. The role blends hybrid work with a strong emphasis on customer retention, account growth, and cross-functional collaboration.

Salary ranges from $80,000 to $118,000 with full benefits, a mentor, and growth runway. The position emphasizes empathy, ownership, and problem-solving in a fast-paced setting.

Qualifications

• Customer-centric approach and revenue-minded problem solving.
• Ability to manage accounts and grow relationships.
• Strong collaboration with sales and marketing teams.

Responsibilities

• Set the weekly cadence that keeps Commerce Partners Inc reps accountable.
• Win back the accounts a previous Customer Success Specialist let slip.
• Pitch Commerce Partners Inc's make-it-better offering to buyers who haven't heard of us yet.
• Stitch together a referral program Commerce Partners Inc customers want to share.
• Draft the cold-outreach copy that survives a mid-level buyer's inbox.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.

Skills

Customer success mindset

Account management

Collaboration

Problem solving

ServiceNow

Tools

ServiceNow

Job description

Commerce Partners Inc is assembling a high-performing revenue team, and we want a Customer Success Specialist to anchor it in Renton, WA. Strip away the buzzwords and here's the deal — $80,000 - $118,000, hybrid hours, and a sales marketing team at Commerce Partners Inc that actually hands you the keys.

Key Responsibilities

• Set the weekly cadence that keeps Commerce Partners Inc reps accountable
• Win back the accounts a previous Customer Success Specialist let slip
• Pitch Commerce Partners Inc's make-it-better offering to buyers who haven't heard of us yet
• Stitch together a referral program Commerce Partners Inc customers want to share
• Draft the cold-outreach copy that survives a mid-level buyer's inbox
• Set and monitor KPIs tied to revenue, retention, and acquisition cost

What You'll Bring

• Real curiosity about why Commerce Partners Inc customers do what they do
• The kind of ownership that treats the company's money like your own
• A team player who lifts up colleagues and shares credit
• Delightfully-weird problem-solving that doesn't wait for permission
• Solid Patience grounding, plus ServiceNow you can pick up on the fly

Three things define Commerce Partners Inc: a Renton address, a steady-handed culture, and a near-religious devotion to Empathy. Every voice in the WA office gets airtime, especially the ones still finding their volume.

You get $80,000 - $118,000, a growth runway, a mentor, full benefits, and a flexible Renton, WA setup, no fine print, no catch.

The freshness clock just ticked over, and this Customer Success Specialist slot stays open.

Your Account Management story isn't finished, and the next chapter might be a Customer Success Specialist role here.