Customer Success Specialist

Energy Innovation Corp; Livonia (MI); Hybrid; USD 68,000 - 100,000; Full time

Benefits offered by this job

Mentor guidance

Life outside CloudEdge Corp benefits

Job summary

CloudEdge Corp is seeking a Customer Success Specialist to pair creative instincts with data-driven insights in the Livonia, Michigan area. The role focuses on building lasting relationships with prospects, supporting senior account executives, and driving revenue through skilled negotiation.

The position offers a hybrid work setup and comprehensive benefits designed to support a high-impact, client-centric approach.

Qualifications

• 7+ years of negotiation experience.
• Strong relationship-building skills.
• Familiarity with the Livonia, MI market and local sales landscape.
• Leadership ability and team reliability.
• Calm under pressure in senior-role scenarios.

Responsibilities

• Build and nurture relationships with prospects across the Livonia, MI market
• Win back the accounts a previous Customer Success Specialist let slip
• Represent CloudEdge Corp at trade shows, conferences, and local networking events
• Support senior account executives with prospecting and follow-up strategy
• Frame the ROI a Livonia, MI CFO can defend internally
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Read the room on every senior call and adjust the close

Skills

Negotiation

Relationship building

Livonia market familiarity

Leadership

Calm under pressure

Job description

Our marketing organization is growing fast, and we need a Customer Success Specialist who pairs creative instincts with hard data. Plainly put, CloudEdge Corp wants 7 years of Negotiation, will pay $68,000 - $100,000, and expects you to own the result.

Key Responsibilities

• Build and nurture relationships with prospects across the Livonia, MI market
• Win back the accounts a previous Customer Success Specialist let slip
• Represent CloudEdge Corp at trade shows, conferences, and local networking events
• Support senior account executives with prospecting and follow-up strategy
• Frame the delightfully-weird ROI a Livonia, MI CFO can defend internally
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Read the room on every senior call and adjust the close

What You'll Bring

• The reliability that lets a manager stop checking in
• Solid Goal Setting grounding, plus Negotiation you can pick up on the fly
• Familiarity with the Livonia market and local sales marketing landscape
• A knack for Leadership that colleagues quietly come to rely on
• Calm under the safety-first chaos a senior role tends to generate

Half the sales marketing platforms in MI quietly depend on something CloudEdge Corp built in Livonia with steady-handed care. The team trusts each other to do the right thing without constant oversight or micromanagement.

For this Customer Success Specialist role we offer $68,000 - $100,000, a mentor who has walked the path, and benefits designed for life outside CloudEdge Corp.

Current and accurate as of this visit, the hybrid opening stands ready.