Customer Success Specialist

Energy Innovation Corp; Ann Arbor (MI); Hybrid; USD 79,000 - 122,000; Full time

Job summary

Real Estate Plus LLC in Ann Arbor, MI is seeking a Customer Success Specialist for a hybrid role. Leverage 6+ years of experience to drive upsell and renewals while mentoring and growing with the team.

You will use CRM insights and a data-driven approach to rank leads, pitch offerings to new buyers, monitor local competitor pricing, and convert webinar leads into demos within 48 hours. This role emphasizes ownership and growth.

Qualifications

• 6+ years of experience in customer success or sales.
• Strong written communication for high-stakes emails.
• Ability to upsell and renew with existing accounts.

Responsibilities

• Drive upsell and renewal conversations with existing Real Estate Plus LLC accounts.
• Pair CRM insights with gut feel to rank the hottest leads.
• Pitch Real Estate Plus LLC's data-driven offering to buyers who haven't heard of us yet.
• Keep a finger on competitor pricing across MI.
• Convert webinar attendees into sales marketing demos within 48 hours.

Skills

Outbound calling

Email copywriting

Attention to detail

Work ethic

Tools

CRM software

Job description

For the Customer Success Specialist who loves a quota and a challenge, this hybrid role delivers both in equal measure. Put your 6 years of experience to work in a $79,000 - $122,000 role with ownership, mentorship, and room to grow.

Key Responsibilities

• Drive upsell and renewal conversations with existing Real Estate Plus LLC accounts
• Pair CRM Software insight with gut feel to rank the hottest leads
• Pitch Real Estate Plus LLC's data-driven offering to buyers who haven't heard of us yet
• Keep a finger on competitor pricing across MI
• Convert webinar attendees into sales marketing demos within 48 hours

What You'll Bring

• Hands-on familiarity with Innovation, sharpened by Outbound Calling side projects
• A writer's ear for tone in a high-stakes email
• An eye for the joyfully-rigorous detail that separates fine from finished
• 7 years of Work Ethic práctica, plus a hunger for what's next

We are a candor-rich sales marketing company, and Real Estate Plus LLC calls Ann Arbor, MI home. At Real Estate Plus LLC, asking for a day off doesn't require a doctor's note or a guilt trip.

We trade fair $79,000 - $122,000 for your talent and throw in mentorship, benefits, and a flexibility policy people actually use.

Freshly bumped to active, the Ann Arbor, MI role takes applicants today.