Client Success & Growth Specialist (Hybrid, Livonia)

Energy Innovation Corp; Livonia (MI); Hybrid; USD 68,000 - 100,000; Full time

Benefits offered by this job

Mentor guidance

Life outside CloudEdge Corp benefits

Job summary

CloudEdge Corp is seeking a Customer Success Specialist to pair creative instincts with data-driven insights in the Livonia, Michigan area. The role focuses on building lasting relationships with prospects, supporting senior account executives, and driving revenue through skilled negotiation.

The position offers a hybrid work setup and comprehensive benefits designed to support a high-impact, client-centric approach.

Qualifications

• 7+ years of negotiation experience.
• Strong relationship-building skills.
• Familiarity with the Livonia, MI market and local sales landscape.
• Leadership ability and team reliability.
• Calm under pressure in senior-role scenarios.

Responsibilities

• Build and nurture relationships with prospects across the Livonia, MI market
• Win back the accounts a previous Customer Success Specialist let slip
• Represent CloudEdge Corp at trade shows, conferences, and local networking events
• Support senior account executives with prospecting and follow-up strategy
• Frame the ROI a Livonia, MI CFO can defend internally
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Read the room on every senior call and adjust the close

Skills

Negotiation

Relationship building

Livonia market familiarity

Leadership

Calm under pressure

Job description

CloudEdge Corp is seeking a Customer Success Specialist to pair creative instincts with data-driven insights in the Livonia, Michigan area. The role focuses on building lasting relationships with prospects, supporting senior account executives, and driving revenue through skilled negotiation.

The position offers a hybrid work setup and comprehensive benefits designed to support a high-impact, client-centric approach.