Customer Success Specialist

Kelly; Kansas; In loco; USD 26.000 - 28.000; Tempo pieno

Descrizione del lavoro

Kelly is seeking two entry-level Customer Success Specialists in New Century, KS, to support manufacturing customers by managing orders and communicating updates throughout the lifecycle of shipments.

You will coordinate with production, quality, warehouse, and shipping teams to resolve issues and ensure on-time delivery, while maintaining accurate records and delivering professional, responsive customer service.

Competenze

• Strong communication, problem-solving, and attention to detail.
• Comfort with data entry, order management, and Microsoft Office.
• Customer service, customer support, order processing, inside sales support, CSR, order entry, or administrative support experience.
• Manufacturing, printing, packaging, or distribution experience is a plus—but we welcome candidates who are ready to transition into a manufacturing customer service environment.
• High school diploma or GED.

Mansioni

• Enter and manage customer orders, specifications, and account details accurately.
• Communicate order confirmations, pricing, delivery dates, and shipment updates.
• Partner with production, quality, warehouse, and shipping teams to resolve issues and support customer needs.
• Help address complaints, delays, and other concerns with professionalism and follow-through.
• Maintain clear, timely communication and accurate records.

Conoscenze

Communication

Problem solving

Attention to detail

Data entry

Order management

Microsoft Office

Formazione

High school diploma or GED

Descrizione del lavoro

Location: New Century, KS

Pay: $19–$20 per hour

Employment type: Temp-to-hire

We’re seeking two entry-level Customer Success Specialists to support customers in a fast-paced manufacturing environment. You’ll help manage orders, communicate updates, resolve customer concerns, and coordinate with internal teams to keep projects and shipments on track.

What You’ll Do

• Enter and manage customer orders, specifications, and account details accurately.
• Communicate order confirmations, pricing, delivery dates, and shipment updates.
• Partner with production, quality, warehouse, and shipping teams to resolve issues and support customer needs.
• Help address complaints, delays, and other concerns with professionalism and follow-through.
• Maintain clear, timely communication and accurate records.

What We’re Looking For

• Strong communication, problem-solving, and attention to detail.
• Comfort with data entry, order management, and Microsoft Office.
• Customer service, customer support, order processing, inside sales support, CSR, order entry, or administrative support experience.
• Manufacturing, printing, packaging, or distribution experience is a plus—but we welcome candidates who are ready to transition into a manufacturing customer service environment.
• High school diploma or GED.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.