Customer Success Specialist

Egreenservices; Joplin (MO); On-site; USD 43,000 - 64,000; Full time

Job summary

RSM in Joplin, MO seeks a Customer Success Specialist for an internship-style role to build trust and drive deliverables. You’ll own social media calendars, create compelling collateral, and support junior reps while growing in a high-trust team environment.

The role emphasizes cross-selling, market insight, and hands-on ownership with growth coaching and benefits tailored to your life. This is a ground-floor opportunity in a fast-evolving MO market.

Qualifications

• Proven cross-selling results; familiarity with Joplin market.
• Curiosity to read docs before asking; ability to navigate ambiguity.

Responsibilities

• Own social media calendars and community engagement.
• Create sales collateral, decks, and proposals to move prospects forward.
• Grow brand awareness via Empathy and cross-selling initiatives.
• Help keep Joplin renewals on track by owning timelines.
• Assist junior account executives with prospecting and follow-up strategy.

Skills

Cross-selling results

Curiosity

Market familiarity (Joplin)

Multitasking

Communication

Judgment

Job description

Selling isn't about pressure here; RSM's Customer Success Specialist earns trust in Joplin and lets the deal close itself. A $43,000 - $64,000 internship role for a junior professional ready to own deliverables and grow within a high-trust team.

Key Responsibilities

• Hands-on ownership of social media calendars and community engagement
• Build the Empathy report leadership checks before the MO review
• Create sales collateral, decks, and proposals that move prospects forward
• Grow brand awareness through Empathy and Cross-selling initiatives
• Keep Joplin renewals from slipping by owning the timeline
• Support junior account executives with prospecting and follow-up strategy

What You'll Bring

• Proven Cross-selling results, ideally seasoned in Joplin, MO
• The kind of curiosity that reads the docs before asking
• Familiarity with the Joplin market and local sales marketing landscape
• Comfort navigating ambiguity when the brief arrives half-written
• Strong multitasking ability without sacrificing quality
• Confident communicator across email, calls, and in-person meetings
• Judgment seasoned by at least 1 years of real consequences

Quietly, from Joplin, RSM has become the bias-to-action sales marketing partner that MO's most demanding teams refuse to replace. We hand new Customer Success Specialist hires real ownership early because trust given freely tends to be returned.

Picture $43,000 - $64,000 as the floor, not the ceiling, with growth coaching and a benefits package that actually flexes around your life.

The RSM team is expanding in Joplin, MO this quarter, and this seat is part of that growth.