Customer Support Specialist

Commerce Solutions Group; Joplin (MO); Remote; USD 58,000 - 84,000; Full time

Job summary

Commerce Solutions Group in Joplin, MO seeks a Customer Support Specialist to drive data-driven growth. You will craft copy for ads, emails, and webpages, while pushing Data Entry adoption to improve visibility and decisions across the MO team.

The role rewards a mid-level candidate with a track record in data entry and analytics, offering a $58,000–$84,000 salary range and a remote-friendly setup that supports work-life balance.

Qualifications

• 5 years of Data Entry experience.
• Mid-level growth marketing exposure and impact mindset.
• Strong analytical and problem-solving capabilities.

Responsibilities

• Write copy for ads, emails, and web pages that converts sales marketing traffic.
• Push Data Entry adoption so the MO team stops flying blind.
• Find the steady-handed hook that makes Joplin, MO prospects lean in.
• Beat last quarter's $58,000 - $84,000 number without burning the pipeline.
• Coordinate cross-functional launches with creative, product, and operations.

Skills

Data Entry experience

Analytical thinking

Problem solving

Communication discipline

Job description

Looking for your next chapter in growth marketing? Commerce Solutions Group wants a Customer Support Specialist ready to make an impact in Joplin. The mid-level role rewards what you've built — 5 years of Data Entry — with $58,000 - $84,000 and a voice in Commerce Solutions Group strategy.

Key Responsibilities

• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Push Data Entry adoption so the MO team stops flying blind
• Find the steady-handed hook that makes Joplin, MO prospects lean in
• Beat last quarter's $58,000 - $84,000 number without burning the pipeline
• Coordinate cross-functional launches with creative, product, and operations

What You'll Bring

• A steady hand when three priorities all claim to be number one
• Strong analytical and problem-solving capabilities
• Proven Customer Feedback Analysis judgment when the textbook answer doesn't fit
• Comfort being accountable for a tinker-friendly outcome in a remote role
• The communication discipline to over-share early and trim later
• The integrity to flag your own mistakes first

Commerce Solutions Group is a boldly-pragmatic, fiercely independent Joplin company that would rather earn trust slowly than buy attention quickly. We build psychological safety the boring way: by actually following through on what we say.

Start at $58,000 - $84,000 and watch the benefits, growth budget, and flexible scheduling do the heavy lifting on your work-life balance.