Customer Success & Solutions Specialist

Petro; Yaphank (NY); Presencial; USD 28.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Retirement Savings

Descripción de la vacante

Petro in Yaphank, NY is seeking a Customer Service Representative to handle inbound and outbound calls, answer pricing, service plans and billing questions, and provide consultative support to an established customer base.

The role emphasizes strong communication, listening, and problem solving, with opportunities for advancement and a competitive benefits package for full-time staff.

Formación

• High school diploma or equivalent required.
• 1–2 years in a customer-facing role preferred.
• Ability to work in a fast-paced environment.
• Excellent verbal and written communication.
• Strong problem-solving skills.

Responsabilidades

• Handle inbound and outbound customer calls.
• Assist with pricing, service plans and billing questions.
• Identify upsell opportunities and support customer retention.
• Collaborate with other departments to resolve issues.

Conocimientos

Communication

Phone skills

Troubleshooting

Computer skills

Flexibility

Educación

High school diploma

Descripción del empleo

Petro in Yaphank, NY is seeking a Customer Service Representative to handle inbound and outbound calls, answer pricing, service plans and billing questions, and provide consultative support to an established customer base.

The role emphasizes strong communication, listening, and problem solving, with opportunities for advancement and a competitive benefits package for full-time staff.