Customer Success & Solutions Specialist

Stinger; Saint Petersburg (FL); On-site; USD 40,000 - 50,000; Full time

Job summary

A customer service firm in Saint Petersburg is seeking an experienced Customer Solutions Specialist. This role requires providing high-level service to internal and external customers, collaborating closely with sales and technical teams. The ideal candidate will have a high school diploma, proficiency in Microsoft Office, and 3+ years of customer service experience. Join a collaborative team and contribute to a friendly work environment that values customer satisfaction and teamwork.

Qualifications

• 3+ years of customer service related experience.
• Ability to provide high-quality customer service.

Responsibilities

• Work closely with sales teams to communicate with customers.
• Provide coverage for CS team for Sales Staff.
• Exceed customer service expectations.
• Assist with workload overflow.

Skills

Customer service

Time management

Professional communication

Team collaboration

Education

High school degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A customer service firm in Saint Petersburg is seeking an experienced Customer Solutions Specialist. This role requires providing high-level service to internal and external customers, collaborating closely with sales and technical teams. The ideal candidate will have a high school diploma, proficiency in Microsoft Office, and 3+ years of customer service experience. Join a collaborative team and contribute to a friendly work environment that values customer satisfaction and teamwork.