Entry-Level Customer Experience Specialist

Power Pole; Tampa (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service company based in Tampa, Florida, is seeking an Entry-Level Customer Experience Representative. The role involves supporting customers through inbound calls and emails, resolving inquiries, and building customer relationships. Ideal for those starting their career, candidates should have a high school diploma, strong multitasking and communication skills, and some customer service experience. This office-based position offers a chance to develop professionally in a supportive team environment.

Qualifications

• 1–2 years of customer service experience preferred, including internships or part-time roles.
• Strong ability to communicate effectively with customers.
• Ability to work effectively in a team environment.

Responsibilities

• Listen actively to customers to understand their needs.
• Provide basic to moderate technical assistance.
• Process inbound orders accurately.
• Participate in cross-training for technical and sales-related tasks.
• Resolve common customer concerns.

Skills

Strong multitasking ability

Excellent communication skills

Customer relationship skills

Education

High school diploma or GED

Job description

A customer service company based in Tampa, Florida, is seeking an Entry-Level Customer Experience Representative. The role involves supporting customers through inbound calls and emails, resolving inquiries, and building customer relationships. Ideal for those starting their career, candidates should have a high school diploma, strong multitasking and communication skills, and some customer service experience. This office-based position offers a chance to develop professionally in a supportive team environment.