Customer Success Software Implementation Consultant

EleVia Software; Minneapolis (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

A software solutions provider in Minneapolis, MN seeks a Software Implementation Consultant to help customers maximize the value of their software. This role involves guiding onboarding processes, building relationships, and addressing customer challenges. The ideal candidate has at least 3 years of consulting experience, excellent communication skills, and familiarity with Deltek Vantagepoint. A full-time position with opportunities for growth, based in a collaborative environment.

Qualifications

• Minimum 3 years of consulting, training and/or support experience.
• Excellent verbal and written communications skills in English.
• Minimum 3 years direct Consulting and software integration experience.

Responsibilities

• Guide new customers through an onboarding process.
• Develop strong relationships with key customer stakeholders.
• Gather insights from customers and relay feedback.

Skills

Consulting experience

Verbal and written communication

Customer success

Troubleshooting

Presentation skills

Education

Post-Secondary Education Degree

Tools

Salesforce CRM

Deltek Vantagepoint

Job description

A software solutions provider in Minneapolis, MN seeks a Software Implementation Consultant to help customers maximize the value of their software. This role involves guiding onboarding processes, building relationships, and addressing customer challenges. The ideal candidate has at least 3 years of consulting experience, excellent communication skills, and familiarity with Deltek Vantagepoint. A full-time position with opportunities for growth, based in a collaborative environment.