Customer Success & Service Liaison

US11345-AIRGAS Airgas USA, LLC; Largo (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401k plan with company matching funds

Vacation and sick time

Tuition reimbursement

Airgas Scholarship Program

Job summary

Airgas, located in Largo, FL, seeks a Customer Service Representative (ANC) to handle non-technical customer support and coordinate with route drivers and service technicians. You will provide product and service information, respond to inquiries, and assist with rush deliveries in a fast-paced retail solutions environment.

Qualifications include a high school diploma or GED (or 1–2 years related experience) and proficiency in Google Suite and Microsoft Office.

Qualifications

• High school diploma or GED; or 1–2 years related experience and/or training; or equivalent combination.
• Experience with Google Suite and Microsoft Office is preferred.

Responsibilities

• Determine course of action according to customer needs.
• Coordinate with drivers/technicians for ETA and service details.
• Provide product and service information to customers.
• Answer phones and respond to customer requests.
• Assist with Portal/ Email Orders and rush deliveries.

Skills

Customer service

Follow-up

Communication

Coordination

Education

High school diploma or GED

1–2 years related experience

Tools

Google Suite

Microsoft Office

Job description

Airgas, located in Largo, FL, seeks a Customer Service Representative (ANC) to handle non-technical customer support and coordinate with route drivers and service technicians. You will provide product and service information, respond to inquiries, and assist with rush deliveries in a fast-paced retail solutions environment.

Qualifications include a high school diploma or GED (or 1–2 years related experience) and proficiency in Google Suite and Microsoft Office.