Customer Success Representative - Growth & Paid Training

Elite Distributing Inc.; Washington (District of Columbia); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Job summary

Elite Distributing Inc. in Vancouver, Washington is seeking a Customer Service Representative to be the reliable point of contact for prospective and current customers.

You will answer questions, explain products, assist with orders, resolve concerns, and help create a positive experience from the first conversation through follow-up. New team members receive hands-on training and ongoing coaching designed to build product knowledge, communication skills, and confidence from day one.

Qualifications

• Excellent communication and active listening skills.
• Friendly, professional, and dependable approach.
• Customer-focused mindset with a willingness to help.
• Confidence in guiding conversations and answering questions.
• Ability to stay organized in a fast-paced, team-based environment.

Responsibilities

• Greet customers and create a welcoming, professional experience.
• Answer questions and explain products.
• Assist with orders and resolve concerns.
• Maintain records of customer conversations and next steps.
• Support promotions and outreach projects as assigned.
• Collaborate with teammates to improve customer satisfaction.

Skills

Strong communication

Active listening

Friendly demeanor

Customer-focused

Problem-solving

Job description

Elite Distributing Inc. in Vancouver, Washington is seeking a Customer Service Representative to be the reliable point of contact for prospective and current customers.

You will answer questions, explain products, assist with orders, resolve concerns, and help create a positive experience from the first conversation through follow-up. New team members receive hands-on training and ongoing coaching designed to build product knowledge, communication skills, and confidence from day one.