Sales Operations Leader - Growth & Customer Success

TT Electronics plc; Kentucky; On-site; USD 80,000 - 100,000; Full time

Job summary

TT Electronics plc is seeking a dedicated individual in Kentucky to enhance customer satisfaction while exceeding financial performance metrics. The role involves leading program managers and customer service teams along with a focus on driving organic growth through effective customer relationships.

Ideal candidates will have a strong background in project management, sales, and experience managing teams. An emphasis on financial acumen and negotiation skills is crucial for success in this position, ensuring the highest level of customer support and satisfaction.

Qualifications

• Minimum 5 years’ experience in project management or similar roles.
• Solid financial acumen and knowledge of contracting.
• Strong professional written and verbal communication skills.

Responsibilities

• Lead a team to improve customer satisfaction and financial performance.
• Establish and manage customer relationships for organic growth.
• Conduct recovery performance across assigned accounts.

Skills

Project management

Sales

Team management

Negotiation skills

Interpersonal skills

Education

4-year university degree or equivalent

Bachelor’s degree in engineering or business

Job description

TT Electronics plc is seeking a dedicated individual in Kentucky to enhance customer satisfaction while exceeding financial performance metrics. The role involves leading program managers and customer service teams along with a focus on driving organic growth through effective customer relationships.

Ideal candidates will have a strong background in project management, sales, and experience managing teams. An emphasis on financial acumen and negotiation skills is crucial for success in this position, ensuring the highest level of customer support and satisfaction.