Customer Service Representative

Jimmy Jazz; Mascoutah (IL); On-site; USD 38,000 - 46,000; Full time

Job summary

Jung Truck Service in Mascoutah, IL is hiring a Customer Service / Logistic Coordinator to manage orders and coordinate transportation activities. The role requires initiative, attention to detail and strong organization to handle daily workload effectively.

You will enter orders in the Transportation Management System, respond to calls from customers and drivers, and update documents in the TMS while maintaining relationships with operations teams. High school diploma required.

Qualifications

• High school diploma or equivalent required.
• Ability to build strong relationships with operations teams, drivers and customers.
• Excellent communication, problem-solving, time management and organizational skills.

Responsibilities

• Enter orders into the Transportation Management System.
• Answer calls from customers and drivers.
• Enter changes and upload documents into TMS.
• Other duties as assigned.

Skills

Customer service

Logistics coordination

Communication

Time management

Detail oriented

Education

High school diploma

Tools

TMS

Job description

• Location 10075 Progress Parkway,Mascoutah, IL, 62258,United States
• Job Category Customer Service, Logistics
• Relocation Expense Covered No
• Employee Type FT Non Exempt
• Required Degree High school
• Manage Others No

Description

Jung Truck Service is hiring for a Customer Service / Logistic Coordinator position. The job requires the ability to take initiative, a good eye for detail, and strong organizational skills. The candidate must capable of working independently and use good time management to the prioritize the daily work load.

Responsibilities

• Enter orders into the Transportation Management System
• Answer calls from customers and drivers
• Enter changes and upload documents into TMS
• Other duties as assigned

Requirements

• Ability to build strong relationships with operations teams, drivers, and customers.
• Excellent communication, problem-solving, time management, and organizational skills.

Education

• High school diploma or equivalent required.