Customer Success Manager – Manufacturing Growth

Sterling Marigold Corp.; Indianapolis (IN); On-site; USD 114,000 - 136,000; Full time

Job summary

Sterling Marigold Corp. in Indianapolis, IN is seeking a Customer Success Manager to help clients maximize value from our products in a manufacturing environment. You will manage relationships, monitor usage, and provide timely support, guiding customers toward success.

The role collaborates with the sales team to ensure smooth onboarding and ongoing satisfaction. A bachelor’s degree and CRM experience are preferred, with strong communication and problem-solving skills valued.

Qualifications

• Proven track record in customer success management
• Strong understanding of the manufacturing industry
• Excellent communication and problem-solving skills
• Bachelor's degree in a relevant field
• Experience with CRM software

Responsibilities

• Managing client relationships
• Monitoring product usage
• Providing support and guidance
• Tracking customer satisfaction
• Collaborating with sales team

Skills

Customer Success

CRM software

Communication

Problem solving

Education

Bachelor's degree

Tools

CRM software

Job description

Sterling Marigold Corp. in Indianapolis, IN is seeking a Customer Success Manager to help clients maximize value from our products in a manufacturing environment. You will manage relationships, monitor usage, and provide timely support, guiding customers toward success.

The role collaborates with the sales team to ensure smooth onboarding and ongoing satisfaction. A bachelor’s degree and CRM experience are preferred, with strong communication and problem-solving skills valued.