Customer Success Manager – Las Cruces (Remote) & Equity

Energy Innovation Corp; Las Cruces (NM); Remote; USD 79,000 - 119,000; Full time

Benefits offered by this job

Equity

Learning stipends

Flexible culture

Job summary

MGM in Las Cruces is hiring a Customer Success Manager to own strategic relationships and drive revenue growth. The role emphasizes autonomy with a team-driven approach and equity, learning stipends, and a flexible culture built on trust.

The position offers a remote option and is ready for candidates across the region, with an emphasis on First Call Resolution and strong problem-solving instincts.

Qualifications

• 8+ years of hands-on sales/marketing experience.
• Ability to translate customer insights into campaign briefs.
• Attention to values-led details in business contexts.

Responsibilities

• Frame ROI for a Las Cruces CFO to defend internally.
• Manage NM relationships and drive revenue reality.
• Translate customer insights into sharper briefs.
• Monitor NM competitor pricing and dynamics.
• Identify at-risk accounts and win them back.
• Advance conversations from initial talks to next steps.

Skills

Values-led detail

Critical thinking

Documentation curiosity

Patience/tools familiarity

8+ years in sales/marketing

Tools

Sales tools/frameworks

Job description

MGM in Las Cruces is hiring a Customer Success Manager to own strategic relationships and drive revenue growth. The role emphasizes autonomy with a team-driven approach and equity, learning stipends, and a flexible culture built on trust.

The position offers a remote option and is ready for candidates across the region, with an emphasis on First Call Resolution and strong problem-solving instincts.