Customer Success Manager - Growth & Flexible Schedule, Tampa

Aspen Advanced Corp.; Tampa (FL); Vor Ort; USD 65.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health insurance

Retirement plans

Professional development

Flexible work schedule

Work-life balance

Zusammenfassung

Aspen Advanced Corp. in Tampa, FL seeks a Customer Success Manager for a full-time role. You will manage client relationships, provide support, and ensure satisfaction while gathering feedback and driving improvements. The position offers a dynamic team environment, growth opportunities, and a balanced work culture.

Requirements include a bachelor's degree in business or marketing and 3–5 years in customer success or a related role, with strong CRM skills and exceptional communication.

Qualifikationen

• Bachelor's degree in business, marketing, or related field.
• 3–5 years in customer success or similar role in manufacturing or materials.
• Strong CRM knowledge and excellent communication skills.

Aufgaben

• Develop and implement customer success strategies to boost satisfaction and retention.
• Build and maintain relationships with key clients and tailor solutions.
• Monitor usage and engagement to identify improvement opportunities.
• Collaborate with sales, marketing, and product teams for seamless delivery.
• Provide regular reports and insights to inform decisions.

Kenntnisse

CRM software

Client relationships

Communication

Ausbildung

Bachelor's degree

Tools

CRM systems

Jobbeschreibung

Aspen Advanced Corp. in Tampa, FL seeks a Customer Success Manager for a full-time role. You will manage client relationships, provide support, and ensure satisfaction while gathering feedback and driving improvements. The position offers a dynamic team environment, growth opportunities, and a balanced work culture.

Requirements include a bachelor's degree in business or marketing and 3–5 years in customer success or a related role, with strong CRM skills and exceptional communication.