Customer Success Manager - Financial Services | Hybrid Denver

Alliance Pinnacle Group; Denver (CO); On-site; USD 127,000 - 145,000; Full time

Job summary

Alliance Pinnacle Group in Denver, CO is seeking a Customer Success Manager to ensure client satisfaction through proactive support, guidance, and responsive problem solving.

You will manage client relationships, monitor service usage, and identify opportunities for product and service improvements based on feedback. This role emphasizes collaboration, timely delivery, and driving business growth in a fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field.
• Several years of experience in project management or a similar role.
• Strong communication and organizational skills.

Responsibilities

• Manage client relationships and ensure client satisfaction.
• Monitor service usage and client needs.
• Identify opportunities for product and service improvements based on feedback.
• Provide exceptional customer support and guidance.

Skills

Customer service

Relationship management

Communication

Problem solving

Organizational skills

Time management

Education

Bachelor's degree

Tools

Project management software

Data analysis tools

Job description

Alliance Pinnacle Group in Denver, CO is seeking a Customer Success Manager to ensure client satisfaction through proactive support, guidance, and responsive problem solving.

You will manage client relationships, monitor service usage, and identify opportunities for product and service improvements based on feedback. This role emphasizes collaboration, timely delivery, and driving business growth in a fast-paced environment.