Customer Success Manager

Egreenservices; Goodyear (AZ); Remote; USD 105,000 - 146,000; Full time

Job summary

Anthem is seeking a Customer Success Manager in Goodyear, AZ to drive momentum by de-escalation and value selling from day one. The role offers a salary of $105,000 - $146,000 and relies on your experience to move fast in a remote-friendly setup.

You will build relationships with prospects, cultivate partnerships in Goodyear, coach teams away from discounts, and shape messaging across ads, emails, and web pages to convert traffic.

Qualifications

• Confident communicator across email, calls, and in-person meetings.
• Written communication you can trust.
• Comfort owning the unglamorous middle of a remote project.
• Able to present ideas to stakeholders at every level.
• Pattern recognition from many sales marketing engagements.
• A team player who lifts up colleagues and shares credit.
• An unfussy attitude and eagerness to learn new skills.

Responsibilities

• Build and nurture relationships with prospects in Goodyear, AZ market.
• Cultivate referral channels and strategic partnerships in Goodyear.
• Coach the Customer Success Manager team off discounting and onto value selling.
• Win back the accounts a previous Customer Success Manager let slip.
• Write copy for ads, emails, and web pages that converts sales marketing traffic.
• Turn Anthem's transparent differentiator into a thirty-second pitch.
• Qualify inbound leads and route them through the sales funnel efficiently.
• Read the sales marketing market and reposition the offer when it shifts.

Skills

Communication

Written communication

Remote work ownership

Stakeholder presentation

Pattern recognition

Team player

Eagerness to learn

Job description

Forget the funnel metaphor for a second: Anthem's next Customer Success Manager in Goodyear cares about momentum, and De-escalation is how you create it. From day one you own a slice of the sales marketing mission, earn $105,000 - $146,000, and lean on 6 years to move fast.

Key Responsibilities

• Build and nurture relationships with prospects across the Goodyear, AZ market
• Cultivate referral channels and strategic partnerships in Goodyear
• Coach the Customer Success Manager team off discounting and onto value selling
• Win back the accounts a previous Customer Success Manager let slip
• Write copy for ads, emails, and web pages that converts sales marketing traffic
• Turn Anthem's transparent differentiator into a thirty-second pitch
• Qualify inbound leads and route them through the sales funnel efficiently
• Read the sales marketing market and reposition the offer when it shifts

What You'll Bring

• Confident communicator across email, calls, and in-person meetings
• Enough Work-Life Balance to be dangerous, enough Written Communication to be trusted
• Comfort owning the unglamorous middle of a remote project
• Comfortable presenting ideas to stakeholders at every level
• Pattern recognition earned across many sales marketing engagements
• A team player who lifts up colleagues and shares credit
• An unfussy attitude and eagerness to learn new skills

Anthem keeps sales marketing systems running for clients who never think about them, which is the agile Goodyear, AZ point. Mistakes get dissected for lessons at Anthem, never weaponized in your next review.

The number is $105,000 - $146,000; the rest is mentorship, health coverage, paid growth time, and a remote arrangement that respects your evenings.

This posting reflects an open need we are working to close this quarter.