Hybrid Customer Success Specialist — Drive Revenue Growth

Energy Innovation Corp; Renton (WA); Híbrido; USD 80.000 - 118.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full benefits

Mentor

Growth runway

Flexible Renton setup

Descripción de la vacante

Commerce Partners Inc in Renton, WA is seeking a Customer Success Specialist to anchor a growing revenue team. The role blends hybrid work with a strong emphasis on customer retention, account growth, and cross-functional collaboration.

Salary ranges from $80,000 to $118,000 with full benefits, a mentor, and growth runway. The position emphasizes empathy, ownership, and problem-solving in a fast-paced setting.

Formación

• Customer-centric approach and revenue-minded problem solving.
• Ability to manage accounts and grow relationships.
• Strong collaboration with sales and marketing teams.

Responsabilidades

• Set the weekly cadence that keeps Commerce Partners Inc reps accountable.
• Win back the accounts a previous Customer Success Specialist let slip.
• Pitch Commerce Partners Inc's make-it-better offering to buyers who haven't heard of us yet.
• Stitch together a referral program Commerce Partners Inc customers want to share.
• Draft the cold-outreach copy that survives a mid-level buyer's inbox.
• Set and monitor KPIs tied to revenue, retention, and acquisition cost.

Conocimientos

Customer success mindset

Account management

Collaboration

Problem solving

ServiceNow

Herramientas

ServiceNow

Descripción del empleo

Commerce Partners Inc in Renton, WA is seeking a Customer Success Specialist to anchor a growing revenue team. The role blends hybrid work with a strong emphasis on customer retention, account growth, and cross-functional collaboration.

Salary ranges from $80,000 to $118,000 with full benefits, a mentor, and growth runway. The position emphasizes empathy, ownership, and problem-solving in a fast-paced setting.