Customer Success Leader — Digital Adoption & Training

Halliburton; Odessa (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Halliburton in Odessa, Texas seeks a professional to align digital products with customer needs and coordinate education for crews on new tools and features. This role works across business development, operations, and support to ensure end-user efficiency.

You will train through workshops and on-the-job sessions, collaborating with product teams to translate customer requests into actionable features. Qualified candidates have an undergraduate degree and at least five years in the energy

Qualifications

• Requires completion of an undergraduate degree and a minimum of five years of industry experience.

Responsibilities

• Under broad direction, collaborate with business development, operations, and support teams to align digital products with customer needs and implement digital products, ensuring a seamless experience for end-users within the geography.
• Conducts training sessions, including workshops, online training, and coordinating on-the-job training with crew engineers.
• Collaborates with product teams to communicate customer requests and contribute to the development of product features, and provides support to crew engineers using digital products.

Skills

Collaboration

Training

Education

Bachelor's degree

Job description

Halliburton in Odessa, Texas seeks a professional to align digital products with customer needs and coordinate education for crews on new tools and features. This role works across business development, operations, and support to ensure end-user efficiency.

You will train through workshops and on-the-job sessions, collaborating with product teams to translate customer requests into actionable features. Qualified candidates have an undergraduate degree and at least five years in the energy