Customer Success Intern: Renewals & Upsell Experience

Veeam Software, Inc.; Alpharetta (GA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid Company Holidays

Tech Stipend

8 Hours of Paid Volunteer Time

Personal and Professional Development

Job summary

Veeam is seeking a Summer Intern for Customer Success to work with renewing contacts, reach out to expired accounts, and support team inboxes.

You will shadow Customer Success Specialists, learn upsell opportunities, and participate in onboarding and professional development during the 10-week, June–August 2027 program.

This paid internship offers holidays, tech stipend, volunteer hours, and personal development opportunities.

Qualifications

• Rising Junior or Senior pursuing a Bachelor's degree.
• Excellent written and verbal communication.
• Detail oriented with strong attention to accuracy.
• Willingness to learn about technology.
• Proficient in Windows and Microsoft Office.
• Able to work independently in a fast-paced environment; high-energy self-starter.

Responsibilities

• Renew customer contacts and assist in account renewals.
• Call expired accounts to win them back and manage team inboxes.
• Shadow Customer Success Specialists to learn processes and best practices.
• Identify opportunities to upsell and cross-sell when it makes sense.

Skills

Communication skills

Detail oriented

Willingness to learn

Windows & Microsoft Office

Independent worker

Energetic self-starter

Education

Pursuing Bachelor's degree

Job description

Veeam is seeking a Summer Intern for Customer Success to work with renewing contacts, reach out to expired accounts, and support team inboxes.

You will shadow Customer Success Specialists, learn upsell opportunities, and participate in onboarding and professional development during the 10-week, June–August 2027 program.

This paid internship offers holidays, tech stipend, volunteer hours, and personal development opportunities.