Customer Success Intern: Renewals, Upsell & Impact

Veeam Software; Alpharetta (GA); On-site; USD 28,000 - 34,000; Full time

Job summary

Veeam Software offers a Summer Internship Program for students entering their final year to gain real-world experience in a fast-paced, professional environment.

As a Summer Intern in Customer Success, you'll renew contracts, contact expired accounts, and shadow our Specialists to learn upsell opportunities. The 10-week program runs June–August 2027 and includes onboarding, professional development sessions, networking events, and paid holidays.

Qualifications

• Rising junior or senior pursuing a Bachelor's degree.
• Excellent written, verbal and communication skills.
• Detail oriented.
• Willingness to learn about technology.
• Proficiency in Windows and Microsoft Office.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Renew contracts for satisfied customers.
• Call expired accounts to win them back.
• Manage team inboxes and assist Customers.
• Shadow Customer Success Specialists to learn upsell opportunities.

Skills

Communication

Attention to detail

Self-motivated

Willingness to learn

Education

Pursuing Bachelor's degree

Tools

Windows

Microsoft Office

Job description

Veeam Software offers a Summer Internship Program for students entering their final year to gain real-world experience in a fast-paced, professional environment.

As a Summer Intern in Customer Success, you'll renew contracts, contact expired accounts, and shadow our Specialists to learn upsell opportunities. The 10-week program runs June–August 2027 and includes onboarding, professional development sessions, networking events, and paid holidays.