Customer Success & Insurance Support Specialist

Carlos Luis - State Farm Agent; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Carlos Luis - State Farm Agent is looking for a dedicated Customer Relations Representative to enhance customer experiences. Responsibilities include managing customer inquiries, maintaining records, and supporting retention strategies. Ideal candidates should possess communication and problem-solving skills, experience in customer service, and be 440 licensed.

This position offers a competitive salary and various benefits including health insurance and opportunities for advancement within a supportive team environment.

Qualifications

• Exceptional communication and problem-solving skills are essential.
• Experience in customer service is preferred to succeed in this role.
• Ability to handle high-stress situations with a calm demeanor is required.

Responsibilities

• Manage customer inquiries and resolve issues efficiently.
• Maintain customer records and update information accurately.
• Assist with strategies to retain customers effectively.
• Coordinate with other departments to enhance customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Education

440 License

Job description

Carlos Luis - State Farm Agent is looking for a dedicated Customer Relations Representative to enhance customer experiences. Responsibilities include managing customer inquiries, maintaining records, and supporting retention strategies. Ideal candidates should possess communication and problem-solving skills, experience in customer service, and be 440 licensed.

This position offers a competitive salary and various benefits including health insurance and opportunities for advancement within a supportive team environment.