Customer Experience Specialist - Insurance (401(k) Bonus)

Carlos Martinez - State Farm Agent; Orlando (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Job summary

Carlos Martinez - State Farm Agent in Orlando, Florida, is seeking a dedicated Account Rep to enhance customer experience and support the growth of the insurance agency. This role involves answering inquiries, processing claims, and assisting with policy changes.

The ideal candidate will be detail-oriented, empathetic, and have strong communication skills. We look forward to connecting with driven individuals interested in growing their careers in a supportive environment.

Qualifications

• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Carlos Martinez - State Farm Agent in Orlando, Florida, is seeking a dedicated Account Rep to enhance customer experience and support the growth of the insurance agency. This role involves answering inquiries, processing claims, and assisting with policy changes.

The ideal candidate will be detail-oriented, empathetic, and have strong communication skills. We look forward to connecting with driven individuals interested in growing their careers in a supportive environment.