Bilingual Insurance CSR | Policy & Claims Support

Carlos Luevano - State Farm Agent; Dallas (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Carlos Luevano - State Farm Agent is seeking a Customer Service Representative to enhance client experiences while resolving inquiries. Candidates should possess strong communication and interpersonal skills, be detail-oriented, and ideally have previous customer service experience.

The role offers a base salary of $40,000 annually, with the potential to earn up to $70,000 with commissions. Additional benefits include health insurance, paid time off, and opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Carlos Luevano - State Farm Agent is seeking a Customer Service Representative to enhance client experiences while resolving inquiries. Candidates should possess strong communication and interpersonal skills, be detail-oriented, and ideally have previous customer service experience.

The role offers a base salary of $40,000 annually, with the potential to earn up to $70,000 with commissions. Additional benefits include health insurance, paid time off, and opportunities for advancement.