Customer Relations Representative - State Farm Agent Team Member

Carlos Luis - State Farm Agent; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Carlos Luis - State Farm Agent is looking for a dedicated Customer Relations Representative to enhance customer experiences. Responsibilities include managing customer inquiries, maintaining records, and supporting retention strategies. Ideal candidates should possess communication and problem-solving skills, experience in customer service, and be 440 licensed.

This position offers a competitive salary and various benefits including health insurance and opportunities for advancement within a supportive team environment.

Qualifications

• Exceptional communication and problem-solving skills are essential.
• Experience in customer service is preferred to succeed in this role.
• Ability to handle high-stress situations with a calm demeanor is required.

Responsibilities

• Manage customer inquiries and resolve issues efficiently.
• Maintain customer records and update information accurately.
• Assist with strategies to retain customers effectively.
• Coordinate with other departments to enhance customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Education

440 License

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Carlos Luis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.
• Must be 440 Licensed.