Customer Success & Inside Sales Associate

SPI - Specialty Products & Insulation; Bellmawr (NJ); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

401(k) matching

Paid holidays and PTO

AssuredExcellence: low-cost medical &药

Job summary

SPI - Specialty Products & Insulation is seeking a customer service-focused professional at our Bellmawr, NJ branch. You will be the primary customer contact, handling order support and product information while coordinating with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure timely order fulfillment.

We value a positive, professional attitude, world-class service, and teamwork.

Qualifications

• Minimum of 18 years of age.
• Valid driver’s license if operating a vehicle for company purposes.
• 1–2 years of experience in a customer service role.
• Ability to perform basic math calculations.
• Personable, enthusiastic and engaging personality.
• Excellent verbal and written communication skills.

Responsibilities

• Maintain a positive rapport with customers and provide world-class service.
• Demonstrate analytics and problem-solving skills in handling inquiries.
• Process and review dealer orders, requests and system-generated acknowledgements using computer systems.
• Fulfill other duties as assigned.

Skills

Customer service

Communication

Mathematical basics

Team player

Computer skills

Tools

CRM software

Job description

SPI - Specialty Products & Insulation is seeking a customer service-focused professional at our Bellmawr, NJ branch. You will be the primary customer contact, handling order support and product information while coordinating with Outside Sales Reps, Production, Inside Sales, Credit and Delivery to ensure timely order fulfillment.

We value a positive, professional attitude, world-class service, and teamwork.