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Benefits offered by this job
Unlimited Paid Time Off
401(k) Plan with 50% Company Match
Tuition Reimbursement Program
Job summary
A digital marketing company is seeking a Customer Success Manager to lead client relationships and drive growth using their AI-powered platform. This role requires strong client management skills, digital marketing knowledge, and a proactive approach to client success. You'll consult with SMB clients, facilitate onboarding, and ensure impactful outcomes. The position is remote-first and offers a competitive salary and comprehensive benefits package.
Qualifications
5+ years in Customer Success, Client Strategy, or Marketing Consulting.
Exceptional verbal and written communication skills.
Experience managing SMB clients and tying strategies to business outcomes.
Responsibilities
Lead client relationships and drive growth through structured marketing strategies.
Facilitate onboarding and goal alignment for clients.
Guide clients in using the MyAdvice Success Center effectively.
Skills
Client Management
Analytical Skills
Strategic Communication
Digital Marketing Knowledge
Education
Bachelor’s degree in Marketing, Business or related field
Tools
CRM Platforms (e.g., Hubspot)
Analytics Tools (e.g., Google Analytics)
Job description
A digital marketing company is seeking a Customer Success Manager to lead client relationships and drive growth using their AI-powered platform. This role requires strong client management skills, digital marketing knowledge, and a proactive approach to client success. You'll consult with SMB clients, facilitate onboarding, and ensure impactful outcomes. The position is remote-first and offers a competitive salary and comprehensive benefits package.