Customer Success Associate

Akalade Inc; Elmont (NY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Hourly pay

Uncapped commission

Performance bonuses

Weekly pay

Paid training

Travel opportunities

Advancement potential

Job summary

Akalade Inc in New York is seeking a Customer Success Associate to represent the brand, introduce products, and guide customers through enrollment and purchasing. This role emphasizes face-to-face engagement, sales presentations, and active customer interaction.

You will help drive new customer acquisitions while gaining hands-on experience in sales, marketing promotions, and account management. The position is full-time with a typical 9AM–5PM schedule.

Qualifications

• Proven ability to build rapport and connect with customers in a professional and friendly manner.
• Excellent communication and active listening skills.
• Strong desire to learn and develop comprehensive product knowledge.
• Ability to prioritize tasks, manage time effectively, and achieve sales goals.

Responsibilities

• Introduce current offers, promotions, and available service options.
• Deliver clear and confident sales presentations.
• Provide excellent customer service by answering questions and helping customers choose the best options for their needs.
• Identify customer needs and recommend appropriate solutions.
• Complete new customer enrollments and assist with account setup.
• Maintain professional relationships with customers throughout the sales process.
• Track sales activity and update customer information through company systems.
• Work closely with other representatives to improve performance and territory results.

Skills

Rapport building

Communication

Learning orientation

Time management

Job description

We are looking for a Customer Success Associate who will represent our client’s brand, introduce products and services, and assist customers through the enrollment and purchasing process.. . This role focuses heavily on face to face communication, sales presentations, and customer engagement. You will help drive new customer acquisitions while gaining hands on experience in sales, marketing promotions, and account management.

Responsibilities:

• Introduce current offers, promotions, and available service options.
• Deliver clear and confident sales presentations.
• Provide excellent customer service by answering questions and helping customers choose the best options for their needs.
• Identify customer needs and recommend appropriate solutions.
• Complete new customer enrollments and assist with account setup.
• Maintain professional relationships with customers throughout the sales process.
• Track sales activity and update customer information through company systems.
• Work closely with other representatives to improve performance and territory results.

Qualifications:

• Proven ability to build rapport and connect with customers in a professional and friendly manner..
• Excellent communication and active listening skills..
• Strong desire to learn and develop comprehensive product knowledge..
• Ability to prioritize tasks, manage time effectively, and achieve sales goals..

What We Offer:

• Hourly pay + uncapped commission + performance bonuses.
• Weekly pay structure with opportunities to increase income fast.
• Paid training with ongoing mentorship and development.
• Travel opportunities (company-paid for qualified team members).
• Advancement potential into team lead, trainer, or management roles

Experience:

• Experience: Not required
• Languages: English – Advanced
• Employment: Full-time
• Schedule: 9AM - 5PM
• Salary: $17 – $25 hourly
• Benefits: hourly, commission, bonus

About Akalade Inc:

We conduct marketing and sales for Fortune 500 clients .