Customer Success Analyst, AI-Driven RGM

Asper.ai; New York (NY); On-site; USD 110,000 - 140,000; Full time

Job summary

Asper.ai, a Fractal Company, is seeking a Customer Success professional to lead end-to-end client delivery for our RGM platform. You will partner with major CPG clients to design and implement data-driven strategies that optimize pricing, promotions, and revenue growth, while aligning cross-functional teams for value realization.

Ideal candidates have 4–6 years in Customer Success or Consulting within CPG analytics, strong stakeholder management, and a track record of delivering measurable

Qualifications

• 4-6 years of experience in Customer Success or Consulting within the CPG RGM analytics
• Functional expertise in Pricing, Trade Promotions, Pack Architecture, and Commercial Planning
• Proven experience leading client delivery for CPG, SaaS-based analytics or AI-driven solutions

Responsibilities

• Lead end-to-end client implementation, adoption and value generation for Asper.ai’s RGM platform
• Partner with CPG clients to define, design, and implement best-in-class RGM strategies
• Collaborate with Product, Data Science, Engineering, Sales, and Marketing to align on client needs and delivery
• Drive Delivery and User Adoption across client engagements
• Advise clients on framing problems and solution approaches to generate measurable value

Skills

CPG RGM analytics

Customer Success

Consulting

Stakeholder management

Data-driven decisions

Problem solving

Communication

Tools

Data Science frameworks

SaaS analytics

Job description

Asper.ai, a Fractal Company, is seeking a Customer Success professional to lead end-to-end client delivery for our RGM platform. You will partner with major CPG clients to design and implement data-driven strategies that optimize pricing, promotions, and revenue growth, while aligning cross-functional teams for value realization.

Ideal candidates have 4–6 years in Customer Success or Consulting within CPG analytics, strong stakeholder management, and a track record of delivering measurable