Receptionist & Customer Care – Growth‑Oriented Insurance Team

Michael Theisen - State Farm Agent; Woodbury (MN); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Michael Theisen - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing agency. You will greet customers, manage scheduling, and handle inquiries with a friendly, professional approach.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations, CRM systems, and Microsoft Office. This role offers a supportive team, room to grow, and bonuses tied to performance.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Sales conversations

Organizational skills

Tools

Microsoft Office

CRM systems

Job description

Michael Theisen - State Farm Agent is seeking a Receptionist - State Farm Agent Team Member to join our growing agency. You will greet customers, manage scheduling, and handle inquiries with a friendly, professional approach.

The ideal candidate is organized, detail-oriented, and comfortable with sales conversations, CRM systems, and Microsoft Office. This role offers a supportive team, room to grow, and bonuses tied to performance.