Customer Success Advocate

Employbridge; Milwaukee (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Employbridge in Milwaukee, WI is seeking a customer support specialist who loves talking to people and proactively solving issues. You will convert customers into passionate evangelists by delivering friendly, knowledgeable service across phone, email and chat.

Responsibilities include communicating with customers, providing answers about product, pricing and availability, coordinating with internal teams to meet needs, and performing data entry across multiple platforms.

Qualifications

• 1–3 years of relevant work experience
• Excellent phone etiquette and verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Organization

Job description

Employbridge in Milwaukee, WI is seeking a customer support specialist who loves talking to people and proactively solving issues. You will convert customers into passionate evangelists by delivering friendly, knowledgeable service across phone, email and chat.

Responsibilities include communicating with customers, providing answers about product, pricing and availability, coordinating with internal teams to meet needs, and performing data entry across multiple platforms.